The new Zero Motorcycles Factory Service Center has opened at the company’s EMEA HQ in the Netherlands, offering increased support to its customers through the expanding dealer network.
The all-electric motorcycle company, founded in 2006, enjoyed significant growth in 2019, thanks in no small part to the introduction of the all-new SR/F. The award-winning machine has introduced a number of new customers to the brand, and the inauguration of the Factory Service Center for 2020 marks a new era for Zero Motorcycles in Europe.
The Factory Service Center will be staffed by Zero Motorcycles-trained professionals, with the capability of providing technical assistance throughout the European dealer network. Zero motorcycles ordered through the Factory Service Center programme will be delivered turn-key, eliminating the need for dealers to order in and fit additional parts and accessories, such as the range-extending Power Tank and uprated charging systems, which can allow the cutting-edge 14.4kwh batteries to be fully recharged in less than an hour.
“We’re delighted to open our new Factory Service Center, which shows our continued support to the European market,” says Umberto Uccelli, Managing Director of Zero Motorcycles EMEA. “The programme means that Zero Motorcycles customers will enjoy increased support through shorter waiting times and factory-authorised quality services, parts and accessories at the point of delivery. It eliminates waiting for backorder parts and dealer installations, ensuring that the new customer receives the expected service and support, and can get on with riding their Zero straight away.”
All Zero motorcycles are designed, developed and built at Zero Motorcycles’ headquarters in Scotts Valley, California. The products are shipped to the Factory Service Center at Zero’s wholly owned European HQ in Noord-Scharwoude, 50km north of Amsterdam, where the bikes undergo a pre-delivery inspection and are fitted with the customer’s chosen components, before being shipped to their official Zero Motorcycles dealer for final handover. The local dealership will also continue to carry out regular service and warranty work.